Five star service. Adam and Arek were brilliant – they came to fix one job on our new build but spotted several other small issues that we hadn’t noticed and fixed the, at the same time. They were very professional and left everything tidy – fantastic service!
What makes this company stand out is outstanding customer service from start to finish. I had VELFAC 200 Energy windows installed for a new self-build so attention to detail was paramount. Composite Windows came to site multiple times before, during and after fitting to ensure the product was perfect. When one of the larger units was difficult to close, they sent their engineers to adjust it but still determined it wasn’t perfect, so replaced the entire unit. Its the service we all would hope companies strive to deliver but we typically settle for less. Composite windows really did deliver on my project. They have a great team in the office and at site. I would definitely use them in subsequent projects.
I wanted to take a moment to thank the team for the excellent work they’ve done. Tommy and Josh have done a very long day today, having only left now close to 11pm – I hope they get back safely. Aside from the sizing of the living room window, everything has been completed to a very high standard, and I am really pleased with the overall result. The team have been a pleasure to have around, Proffesional, friendly and always willing to listen. What really stood out was how any feedback or concerns I raised were handled promptly and without fuss. It’s clear that genuine care about making sure the customer is happy with their property which I really appreciated. The finish looks fantastic, and I’ve already had several neighbours asking about it. A special mention goes to Ryan and Tommy for their clear communication throughout the project and for taking the time to address any concerns I had. Their approach made the whole process smooth and reassuring. Thanks again to everyone involved. I wouldn’t hesitate to recommend you and your services.