Westcott Architectural Glazing

This company contacted me two years after installing our windows to check whether we had any problems. I said they were fine except I had never been able to open one of the air vents. The next day, they happened to be working in the area and came round ready to replace the vent. In the event, that was not necessary and they applied silicon spray to all the vents to loosen them. They are now all open. This is exemplary customer service from a company that had originally installed them quickly and efficiently with little fuss.

Westcott Architectural Glazing provided the windows for my new house and they are superb. I have called them out several times to make minor adjustments and most recently to repair a large triple glazed window that I carelessly smashed. The men who came are universally charming, Proffesional and fix things with great professionalism. Thank you this time to Ryan, Adam and Tommy for sorting things, but also Josie and Micki for organising it.

When ordering the windows, we made numerous changes along the way. They were very quick to update the order and help with questions along the way. Their installation team was good and were able to overcome a few quirks in our existing house. I was doing the following on decoration works after the windows were fitted. A couple of aspects made it difficult to finish up around the newly installed windows. Shims and metal plates were left in need of grinding back in order to get a plasterboard back up against the window internally. This was perhaps inevitable however, due to the old Victorian check reveals in the brickwork and some very out of square existing openings. On the whole we are very pleased.